Shipping Policy for Bub’s Australia Bangladesh
At Bub’s Australia Bangladesh, we strive to ensure that your order reaches you quickly and safely. Please review the following shipping policy for more details on our shipping procedures and delivery terms.
1. Shipping Areas
- Domestic Shipping: We currently offer delivery services across Bangladesh.
- International Shipping: At this time, we do not offer international shipping.
2. Processing Time
- Standard Orders: Orders are processed and shipped within 2–3 business days from the time of order placement.
- Pre-Orders: For pre-ordered items, delivery will take 30–50 business days. Pre-orders are items that are not currently in stock but can be secured with a confirmed purchase. You will be notified once your pre-order is shipped.
- Orders placed after 4:00 PM or on weekends/holidays will be processed on the next business day.
- Once your order is processed, you will receive an email with a tracking number to monitor the delivery status.
3. Shipping Costs
- Standard Shipping: Shipping fees are calculated based on the delivery location and order size. You will see the total shipping cost during the checkout process before confirming your order.
- Free Shipping: For orders above BDT 10000, we offer free standard shipping within Bangladesh.
4. Delivery Time
- Delivery times vary depending on the location and shipping method chosen:
- Metro Cities (Dhaka, Chittagong, etc.): Typically delivered within 2–3 business days.
- Other Cities and Rural Areas: Delivery may take between 3–7 business days, depending on the location.
5. Delivery Method
- We use trusted local courier partners to ensure fast and reliable delivery. The shipping company will vary depending on your location.
- If your order is large or bulky, it may require a special courier service. Our team will inform you if this is the case.
6. Order Tracking
- Once your order has been dispatched, you will receive a tracking number via email or SMS. You can use this number to track the status of your delivery through the courier’s website.
7. Delivery Issues
- Missing or Damaged Items: If you receive a damaged or incorrect item, please contact our Customer Support team immediately at info@bubsaustralia.com.bd or call +8801404458888. We will assist you in resolving the issue promptly.
- Undeliverable Packages: In the rare event that a package is undeliverable due to incorrect address details or unavailability of the recipient, the package will be returned to us. We will notify you of the issue, and a re-shipment can be arranged at your expense.
8. Contact Us
If you have any questions or concerns regarding shipping, please don’t hesitate to contact us at :